Site-Reporter Terms of Service
Last updated: 29 October 2026.
These terms are an agreement between you and EC Master Inc. ("we", "us") for your use of Site-Reporter: the web application and the Site-Reporter app (together, the "Service"). By creating an account or using the Service, you agree to these terms. If you do not agree, do not use the Service.
1. The Service
The Service helps you record site inspections: projects, locations, photos, voice notes, and reports. You sign in, connect a file storage such as Google Drive, and store your inspections there. Some features need an internet connection.
2. Your account
You must give accurate registration information and keep your password secure. You are responsible for activity under your account. Do not share your account, and tell us right away about any unauthorized use. If you use the Service for an organization, you confirm that you are allowed to accept these terms for it.
3. Plans, billing, and cancellation
Some plans are paid. Paid plans are billed in advance, monthly or yearly, through our payment provider Stripe, and renew automatically until you cancel. The price is shown before you pay.
You can cancel at any time, at no cost, from your account on the Site-Reporter website or by emailing info@ecmasterinc.com. Cancelling stops all further charges. Your plan stays active until the end of the period you have already paid for, then ends.
Payments already made are not refunded, including for the unused part of a month or year, except where the law requires a refund. A yearly price or a special offer may cost less than paying monthly; a discount you received is never charged back when you cancel.
Deleting your account cancels your paid plan at once. You will not be charged again, and payments already made are not refunded.
4. Your storage and content
You choose the file storage. Files you create, including final PDF or Word reports, are saved in that storage. You grant the Service only the access needed to run inspections on it, and you can disconnect it at any time.
You keep ownership of the photos, notes, recordings, and reports you create ("Your Content"). You give us a limited permission to store, copy, process, and transmit Your Content only to provide the Service to you, including sending it to the service providers described in the Privacy Policy.
You are responsible for Your Content. You confirm that you have the right to capture, store, and share it, including any people or property shown in your photos, and that it does not break any law or the rights of others.
5. AI features
Transcription and report generation use automated AI models. Their output can be incomplete or wrong. Review every transcript and report before you rely on it or share it. You are responsible for the final content of your reports and for any decisions made from them.
6. Acceptable use
You agree not to:
- use the Service to break any law or to harm others;
- access another person's account, drive, or files without their share or permission;
- upload malware, or try to probe, disrupt, or overload the Service;
- copy, reverse engineer, or resell the Service, except where the law allows it.
7. Third-party services
The Service works with third-party services such as Google Drive, OpenAI, Stripe, and your device's speech recognition. Your use of them is also subject to their terms. We are not responsible for their availability or actions.
8. Availability and changes
We work to keep the Service available, but it may sometimes be interrupted. We may change, add, or remove features. Keep your own copies of important files.
9. Disclaimer
The Service is provided "as is" and "as available". To the extent the law allows, we disclaim all warranties, including fitness for a particular purpose, accuracy, and non-infringement.
10. Limitation of liability
To the extent the law allows, we are not liable for indirect, incidental, special, or consequential damages, or for loss of data, profits, or business. We are not liable for lost files in the file storage you connected, or for outages of Google or other providers. Our total liability for any claim about the Service is limited to the amount you paid us for the Service in the 12 months before the claim (if none, that amount is zero).
11. Governing law
These terms are governed by the laws of the Province of British Columbia and the federal laws of Canada that apply there. You and we agree to the exclusive jurisdiction of the courts of British Columbia for any dispute about these terms or the Service, unless the law where you live gives you the right to bring it elsewhere.
12. Ending use
You can stop using the Service at any time. You can delete your account in the mobile app under Settings, Delete account, or ask us to close it by emailing info@ecmasterinc.com. We may suspend or close an account that breaks these terms. Sections 3 to 11 continue after your account ends.
13. Privacy
How we handle personal data and Google user data is described in the Privacy Policy.
14. Changes to these terms
We may update these terms. When we do, we will change the date above and publish the new version on the Site-Reporter website and in the mobile app. If you keep using the Service after a change takes effect, you accept the updated terms.
15. Contact us
Questions: EC Master Inc., email info@ecmasterinc.com.